Resolving the “QBDBMGRN Not Running on this Computer” Error: A Comprehensive Guide

QuickBooks is a crucial tool for many businesses, streamlining accounting and financial management. However, users sometimes encounter technical issues that can disrupt their workflow. One such issue is the “QBDBMGRN Not Running on this Computer” error. This error can be particularly frustrating because it prevents QuickBooks from accessing the company file in a multi-user environment. In this comprehensive guide, we will explore the causes of this error, provide detailed solutions, and offer preventive measures to ensure seamless operation of QuickBooks.

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Understanding the “QBDBMGRN Not Running on this Computer” Error

The “QBDBMGRN Not Running on this Computer” error typically occurs when the QuickBooks Database Server Manager (QBDBMGRN) service is not running on the server or computer hosting the QuickBooks company file. This service is essential for managing multi-user access to the company file. When it fails to run, users cannot open or access the company file, leading to operational disruptions.

Causes of the “QBDBMGRN Not Running on this Computer” Error

Several factors can contribute to the “QBDBMGRN Not Running on this Computer” error, including:

  1. Service Not Started: The QuickBooks Database Server Manager service (QBDBMGRN) may not be running on the server or host computer.
  2. Firewall Blocking: Windows Firewall or third-party antivirus software may block the QBDBMGRN service from running.
  3. Incorrect Configuration: Misconfigured QuickBooks Database Server Manager settings can lead to this error.
  4. Outdated QuickBooks Version: Using an outdated version of QuickBooks Desktop can cause compatibility issues.
  5. Corrupted Installation: A corrupted or incomplete installation of QuickBooks can prevent the QBDBMGRN service from running properly.

Solutions to Fix the “QBDBMGRN Not Running on this Computer” Error

Resolving the “QBDBMGRN Not Running on this Computer” error involves a series of troubleshooting steps to identify and rectify the underlying issues. Here are windows 11 the detailed solutions:

Solution 1: Restart the QuickBooks Database Server Manager Service

  1. Open Run Command: Press Windows + R to open the Run command.
  2. Access Services: Type services.msc and press Enter to open the Services window.
  3. Locate QBDBMGRN Service: Scroll down and find the QuickBooksDBXX service (where XX corresponds to your QuickBooks version year, such as QuickBooksDB29 for QuickBooks 2019).
  4. Restart the Service: Right-click on the service and select Restart. If the service is not running, select Start.

Solution 2: Configure Windows Firewall

  1. Open Control Panel: Go to the Control Panel and select System and Security.
  2. Access Windows Firewall: Click on Windows Firewall and then select Allow an app or feature through Windows Firewall.
  3. Allow QuickBooks Through Firewall: Find QuickBooks in the list and ensure it is allowed through the firewall for both private and public networks. If QuickBooks is not listed, click on Allow another app and manually add QuickBooks and the QBDBMGRN service.

Solution 3: Use QuickBooks File Doctor

QuickBooks File Doctor is a tool provided by Intuit to diagnose and fix common issues with QuickBooks, including problems with QBDBMGRN.

  1. Download QuickBooks File Doctor: Visit the official Intuit website to download QuickBooks File Doctor.
  2. Install and Run the Tool: Follow the on-screen instructions to install and run QuickBooks File Doctor.
  3. Scan for Issues: Select your company file and allow the tool to scan for and repair any issues related to QBDBMGRN.

Solution 4: Update QuickBooks Desktop

Keeping QuickBooks Desktop updated ensures compatibility with the latest operating systems and resolves known bugs.

  1. Open QuickBooks Desktop: Navigate to the Help menu.
  2. Update QuickBooks: Select Update QuickBooks Desktop, then click on Update Now.
  3. Install Updates: Follow the on-screen instructions to download and install the latest updates.
  4. Restart QuickBooks: After updating, restart QuickBooks and check if the error persists.

Solution 5: Reinstall QuickBooks Database Server Manager

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A corrupted installation of the QuickBooks Database Server Manager can cause QBDBMGRN errors. Reinstalling the server manager can help resolve this issue.

  1. Uninstall QuickBooks Database Server Manager: Open the Control Panel and go to Programs and Features. Find QuickBooks Database Server Manager in the list and select Uninstall.
  2. Download the Latest Version: Visit the Intuit website to download the latest version of the QuickBooks Database Server Manager.
  3. Install the Server Manager: Follow the on-screen instructions to install the server manager on your server or host computer.
  4. Restart the Service: After installation, restart the QuickBooks Database Server Manager service and check if the error is resolved.

Solution 6: Check for Third-Party Antivirus Interference

Sometimes, third-party antivirus software can interfere with the QBDBMGRN service. Configuring your antivirus settings to allow QuickBooks can resolve this issue.

  1. Open Antivirus Settings: Access the settings of your antivirus software.
  2. Allow QuickBooks: Add QuickBooks and QBDBMGRN service to the list of allowed or trusted applications.
  3. Restart Your Computer: After making the changes, restart your computer and check if the error persists.

Solution 7: Verify and Rebuild Data in QuickBooks

Verifying and rebuilding data in QuickBooks can fix data-related issues that may cause QBDBMGRN errors.

  1. Open QuickBooks Desktop: Go to the File menu.
  2. Verify Data: Select Utilities and then Verify Data. Follow the prompts to verify your company file.
  3. Rebuild Data: If any issues are found, go back to the File menu, select Utilities, and then Rebuild Data. Follow the on-screen instructions to rebuild your company file.

Preventive Measures for “QBDBMGRN Not Running on this Computer” Error

Taking preventive measures can help avoid the recurrence of the “QBDBMGRN Not Running on this Computer” error in the future:

Regular Updates

  • Keep QuickBooks Updated: Ensure that QuickBooks Desktop is always updated to the latest version to benefit from the latest features and fixes.
  • Update Windows and Software: Regularly update your operating system and other software to ensure compatibility with QuickBooks.

Backup and Data Integrity

  • Regular Backups: Schedule regular backups of your QuickBooks company file to protect against data loss.
  • Data Verification: Periodically use the Verify Data and Rebuild Data utilities in QuickBooks to maintain data integrity.

Network and Security

  • Stable Network: Ensure a stable and reliable network connection for QuickBooks multi-user mode.
  • Configure Firewalls and Antivirus: Properly configure firewalls and antivirus software to allow QuickBooks operations without interference.

User Education

  • Training: Educate users on proper QuickBooks usage and the importance of closing QuickBooks correctly to prevent data corruption.
  • Permissions: Ensure that users have the appropriate permissions to access and modify QuickBooks files.


The “QBDBMGRN Not Running on this Computer” error can significantly disrupt your business operations, but with the right knowledge and tools, it can be effectively resolved. By understanding the causes, implementing the recommended solutions, and adopting preventive measures, you can minimize the impact of this error and ensure the smooth operation of QuickBooks in your organization. If the error persists despite following these steps, consider seeking assistance from QuickBooks support or consulting with a qualified IT professional. Stay proactive, stay informed, and keep your financial operations running smoothly with QuickBooks.

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